Elm Creek Manor

 

General Policies & Cancellation Info

* We are an adult facility and do not accept children under the age of 18.

* We accept Visa, Mastercard, American Express & Debit Cards.

* We offer a 2% discount for cash. We no longer accept checks.

We are an exclusive retreat catering to discerning adults. Therefore, to protect the privacy & safety of our guests, we only allow registered guests on the property.

* All rooms & suites have i-pod docking stations, comp high speed WIFI for multimedia streaming , DVD players, satellite TV, coffee makers & a small refrigerator.

* Each of our rooms have queen size beds with 3 inch Temperpedic mattress pads for that  perfect nights sleep. We indulge you by using Egyptian cotton linens & down filled comforters which are prepared in the European duvet bedding style.

* Rooms include the use of two robes, pool slippers, plush towels & bath amenities.

* Full hot breakfast included each day delivered to you or served in the dining room. We use only the highest quality ingredients, most of which are grown here on the estate.

* Evening wine & hors d'oeuvres served in the library for all guests each day.

*After 5PM Attire In The Manor: We require men to wear slacks (no jeans or shorts) and shirts with collars (no t-shirts or sleeveless). We also ask ladies to please wear modest outfits (no shorts; however, capri pants are fine).

*When you make a 2 night reservation on weekends you will be guaranteed the room of your choice. If you just want a one night reservation on a weekend, you will have a confirmed reservation at the Inn, but room selection will not be confirmed until 24 hours prior to arrival. We will do our best to accomodate your room choice.

* During peak periods & holiday weekends we may require a regular or specialty package.

* Reservations must be confirmed with a credit card deposit equal to one night's stay.

* Entire reservation subject to tax (8%) & service charge (11%).

* Check-in is 3PM or after / check-out is 11:00AM

* Rates are based on double occupancy; additional guest in room is $79 pp per night.

* Please no food brought by guests eaten in public areas.

* Elm Creek Manor is a" Smoke Free" facility indoors. Smoking is not permitted in any of our rooms. It is only permitted outdoors in areas where guests do not congregate, provided it does not interfere with other guests. If a guest smokes in the room we will assess a minimum cleaning fee of $250.

* We have a very strict "NO CANDLE" policy at our Inn.

* No pets allowed - We have two small Yorkies on staff. If you do not care to have them around we
will put them up for the duration of your stay.

* Rates include breakfast for all guests. There is no additional charge for breakfast; it is part of the
room rate.   If you have special dietary needs or requests, please make those in advance of your
arrival .Special diets will incur a minimum of $25 per person per day sur charge for prep fee.

Guest Cancellation Policy


*Cancellations made 14 days or more prior to arrival will be refunded 100% of the deposit in the form of a gift certificate less a $50 processing fee to be used within 6 months.

*When there is a need to cancel all or any part of your reservation within 14 days prior to arrival, your card will be charged for the entire balance or the portion cancelled. A gift certificate will be issued for you to use within 6 months less $100 processing fee.

* Cancellations & no shows within 72 hours of arrival will be charged 100% of reservation total. No gift certificate or future value will be extended.

Group Event Policy

Includes Ladies PJ Party and Ladies Groups

* Function & group reservations require a 33% deposit on the estimated total at the time the reservation is made. An additional 33% is required 70 days prior to event. Balance due on arrival.

* If there is a need to cancel, we require a forty five day notice less the 25% deposit. Cancellations occurring within 70 days prior to event will be subject to 100% cancellation fee.

 

 

 

Let Us Indulge You

940-759-2100

innkeeper@elmcreekmanor.com